Privacy Policy — Effective Date: October 2025At iLokate, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share your information when you use our mobile app, website, and related services.1. Information We CollectWe collect the following categories of information:Personal Information: Name, email address, ZIP code, and business profile details.Booking Data: Services booked, dates/times, and preferences.Payment Information: Processed securely by Stripe; we never store payment card numbers.Device and Usage Data: IP address, device type, OS, app version, and general usage logs.Business Information (for business owners): Profile images, services, gallery media, availability, and user-selected theme colors.2. How We Use Your InformationWe use your data to:Display personalized search results and business listingsEnable business account management and customer bookingsProcess secure payments through StripeMaintain and improve app functionality and securityCommunicate support updates or optional marketing (notice and consent provided)3. How We Share InformationWe do not sell or rent personal information.
Your data may be shared only with:Supabase (for encrypted storage and retrieval of profile and booking data)Stripe (for payment processing in compliance with PCI-DSS standards)Service Providers like Carrd or Cloudflare (for secure hosting and performance)All partners use industry-standard security and confidentiality measures.4. Data Storage and SecurityAll personal data is stored in Supabase’s encrypted cloud environment.Payment data is handled only by Stripe with tokenization and end-to-end encryption.We apply SSL, restricted access, and routine security reviews.5. Your Rights and Data DeletionYou have the right to:Access, correct, or delete your dataWithdraw consent at any timeRequest data export or portabilityYou may delete your account and all associated data by:Using the “Delete Account” button inside the app (Settings → Account) — this permanently removes your profile and booking history from Supabase.Or emailing [email protected]
to request manual account and data deletion.Deletion requests are processed within 7–10 business days.6. Cookies and AnalyticsWe may use limited cookies or tracking via Carrd or Cloudflare to analyze traffic and prevent fraud. You can opt out through browser settings where applicable.7. Children’s PrivacyiLokate is not intended for children under 13. We do not knowingly collect children’s data. If we learn we have such information, we will delete it immediately.8. Policy UpdatesWe may update this policy periodically to reflect new features or regulations. Any changes will be announced in-app and the effective date will be revised accordingly.